Payroll On The Run · Pieter Pieterse
Installed from Google Play? We hold no personal data about you on our server, so step 2 (deleting the data on your phone) is all you need. You may still e-mail us with any question.
Send an e-mail to support@payrollontherun.com with the subject “Delete my Payroll On The Run account”, from the e-mail address you used in the app. Include your licence key if you have it.
We only delete when the request comes from the e-mail address on the licence, or after you confirm the request from that address. We will confirm when it is done, within 30 days.
In the app, go to Setup > Delete All My Data (Account Deletion). This clears all the app’s data on your device, including employees, transactions, settings and licence settings. Reports, PDFs, CSV files and database backup copies you saved in a folder are not removed; delete them yourself with your phone’s file manager. Uninstalling the app also removes its private data from the phone.
If Android backup was on, copies may remain in your own Google account backup; you manage those in your Google account / phone settings.
Deleting your data does not cancel a Google Play subscription. Cancel it in the Google Play Store app under Payments & subscriptions.
Your licence record: licence key, company name, contact person, e-mail, phone, device ID, device name, manufacturer, model, Android version, app version, last login, number of employees, enabled modules and slots, billing channel, and the stored Paystack codes, card type and last 4 digits, last payment and payment references.
We keep only the payment records the law requires (for example Paystack payment records for SARS purposes), for 5 years. Everything else in your licence record is deleted.
If you do not ask for deletion, licence information is kept while your licence is active and for 12 months after that.
We never had your payroll or employee data, so there is nothing of that kind to delete on our side.
More detail: Privacy Policy.
Van Google Play geïnstalleer? Ons hou geen persoonlike data oor jou op ons bediener nie, so stap 2 (die data op jou foon skrap) is al wat nodig is. Jy kan ons steeds met enige vraag e-pos.
Stuur ’n e-pos na support@payrollontherun.com met die onderwerp “Skrap my Payroll On The Run-rekening”, vanaf die e-posadres wat jy in die app gebruik het. Sluit jou lisensiesleutel in as jy dit het.
Ons skrap net as die versoek van die e-posadres op die lisensie kom, of nadat jy die versoek vanaf daardie adres bevestig het. Ons bevestig wanneer dit gedoen is, binne 30 dae.
Gaan in die app na Setup > Delete All My Data (Account Deletion). Dit vee al die app se data op jou toestel uit, insluitend werknemers, transaksies, instellings en lisensie-instellings. Verslae, PDF’s, CSV-lêers en rugsteunkopieë van die databasis wat jy in ’n vouer bewaar het, word nie verwyder nie; skrap dit self met jou foon se lêerbestuurder. As jy die app verwyder, word sy private data ook van die foon verwyder.
As Android-rugsteun aan was, kan kopieë in jou eie Google-rekening se rugsteun bly; dit bestuur jy in jou Google-rekening of foon se instellings.
As jy jou data skrap, word ’n Google Play-intekening nie gekanselleer nie. Kanselleer dit in die Google Play Winkel-app onder Betalings en intekeninge.
Jou lisensierekord: lisensiesleutel, maatskappynaam, kontakpersoon, e-pos, telefoon, toestel-ID, toestelnaam, -vervaardiger en -model, Android-weergawe, app-weergawe, laaste aanmelding, aantal werknemers, aangeskakelde modules en plekke, betaalkanaal, en die gestoorde Paystack-kodes, kaarttipe en laaste 4 syfers, laaste betaling en betaalverwysings.
Ons hou net die betaalrekords wat die wet vereis (byvoorbeeld Paystack-betaalrekords vir SARS-doeleindes), vir 5 jaar. Alles anders in jou lisensierekord word geskrap.
As jy nie vra dat dit geskrap word nie, hou ons lisensie-inligting solank jou lisensie aktief is, en 12 maande daarna.
Ons het nooit jou betaalstaat- of werknemerdata gehad nie, so daar is niks van daardie aard by ons om te skrap nie.
Meer besonderhede: Privaatheidsbeleid.